Do you have a training program for new agents?

We do not have a training program for new agents. There are many agencies out there that offer terrific training platforms for new agents. We are not one of those. We specialize in working with seasoned agents, with a book of business, that have been in the financial and insurance services industry prior to joining us.

How long does it take to get contracted and begin selling?

The contracting process typically takes less than a month to complete from start to finish. Carrier contracts that require training/certifications will take more time to process than carrier contracts that do not require training. Most carrier contracting is completed online and is processed faster than the traditional methods. If you are already contracted with a particular carrier and would like to transfer your current appointment that can be done as well. Transferring a contract can take a few weeks to a few months depending on the carrier and the type of transfer.

What licenses are required to work as an independent agent with Carolina Senior Marketing?

As an independent agent in the Medicare services industry, you will need your life and health insurance licenses as well as your Medicare and LTC licenses. If you choose to run your company as an insurance agency, then a State Agency License is required for each state you are conducting business in.

Who maintains ownership of my book of business while I am affiliated with Carolina Senior Marketing?

You, the agent, will own and maintain 100% of your book of business while affiliated with our firm. We will never call, write, or pursue business with your clients for any reason at all. Simply put, they are your clients and yours alone!

How do I get started?

Contact us at (919) 460-6073 or at info@carolinaseniormarketing for a phone or in-person consultation to begin your journey of working with us. We will gladly provide you a copy of our CSM New Agent Guide.

What name will I use?

You will use your own name, either as an independent agent or as an agency. We do not license out the Carolina Senior Marketing name for independent use.

Can I have agents that are in my direct down-line?

Yes! We can help you provide a competitive commission structure that allows you to bring on agents branded under your agency. Be compensated for your time and costs associated with bringing on agents in your down-line.

Do you offer Health Insurance Benefits?

No, we do not offer coverage on an individual or group basis. However, we do have contracts for many insurance companies that we can provide to you, so that you can sell yourself an individual insurance policy.

How do I order supplies?

We will assist you in this process all year long. We provide you with a link to request kits prior to the Annual Enrollment Period and thereafter. Visit csmagentresources.com/order-kits to order throughout the year.

How and when are commissions paid?

Every carrier has a different schedule for when they pay first year and renewal commissions. The majority of carriers are set up to pay you commissions directly. We have a schedule of when those pay out and can provide you with an updated version.

How do I submit business?

Every carrier is different, but we have an online enrollment platform, called MedicareCENTER, where you will have access to quote and enroll with each of the major carriers. You can also find details about the process of each such as phone numbers, fax numbers, and digital app capabilities in our Annual Agent Guide.